You should now be paired. If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them:. If your phone is in your pocket and you exper

<h3 id="isPasted"><span style="font-size: 16px;">How do I pair my Pump Air Nano&apos;s?</span></h3><ul><li style="font-size: 16px;">Place the Pump Air Nano into the charging case to turn it off.</li><li style="font-size: 16px;">Take the Pump Air Nano out of the charging case and it will power on and the ear buds will say <em>&apos;Bluetooth pairing&apos;</em>.</li><li style="font-size: 16px;">On your phone, go to settings &gt; Bluetooth<sup>&#xAE;</sup> &gt; enable Bluetooth<sup>&#xAE;</sup> &gt; scan/search/add new devices &gt; select <em>&apos;BlueAnt Pump Air Nano&apos;</em>.</li></ul><p><span style="font-size: 16px;">You should now be paired.</span></p><h3 id="how-to-re-sync-the-left-and-right-pump-air-nano-earbuds"><span style="font-size: 16px;">How to Re-Sync the Left and Right Pump Air Nano Earbuds?</span></h3><p><span style="font-size: 16px;">If your earbuds become disconnected from each other and show up as <strong>two separate devices</strong> on your phone, or if you are <strong>replacing a lost earbud</strong>, follow these steps to re-sync them:</span></p><ol start="1" type="1"><li style="font-size: 16px;"><strong>Remove any existing pairing</strong>of the earbuds from your phone.<ul style="font-size: initial;" type="circle"><li style="font-size: 16px;">You should not have any <strong>&#x2018;BlueAnt Pump Air Nano&#x2019;</strong> showing up under <strong>paired devices</strong> on your phone.</li><li style="font-size: 16px;">Ignore anything showing up as an <strong>available device</strong> at this point.</li></ul></li><li style="font-size: 16px;"><strong>Important:</strong> ensure your <strong>charging case is fully charged</strong> and showing 4 LED&apos;s on the battery indicator.</li><li style="font-size: 16px;"><strong>Place both earbuds</strong>back into the charging case.<ul style="font-size: initial;" type="circle"><li style="font-size: 16px;">The LED on the earbuds should be <strong>solid</strong>, indicating that they are charging.</li><li style="font-size: 16px;">If the LED is <strong>flashing</strong>, adjust the earbud to ensure proper contact until the LED is <strong>solid</strong>.</li></ul></li><li style="font-size: 16px;"><strong>Within the first few seconds of putting them in the case (with a solid LED)</strong>, press and hold the MFB on both earbuds for <strong>10 seconds</strong> until you see both LEDs flash quickly <strong>3 times</strong>.<ul style="font-size: initial;" type="circle"><li style="font-size: 16px;">The LED may turn off during the 10 seconds if the battery was already fully charged.</li><li style="font-size: 16px;">If you are having trouble achieving the 3 fast flashes, make sure you are starting with a <strong>solid LED</strong>. Sometimes, it may require leaving the earbuds out of the case for <strong>10 minutes</strong> to deplete the battery a little so they don&#x2019;t switch off quickly after being inserted back into the case.</li><li style="font-size: 16px;">If only <strong>one bud flashes 3 times</strong>, remove and re-insert both buds, then restart the process.</li></ul></li><li style="font-size: 16px;"><strong>Once both earbuds flash 3 times</strong>, remove them from the case, wait <strong>5 seconds for re-syncing to occur</strong>, and then scan for BT devices on your phone. You should now see a single <strong>&#x2018;BlueAnt Pump Air Nano&#x2019;</strong> which you can connect to.</li></ol><h3 id="what-is-the-play-time-of-the-pump-air-nano"><span style="font-size: 16px;">What is the play time of the Pump Air Nano?</span></h3><ul><li style="font-size: 16px;">The Pump Air Nano will last for approximately 6 hrs.</li><li style="font-size: 16px;">The charging case has another 14 hours of play time.</li></ul><h3 id="how-do-i-control-music-calls-and-volume-on-my-pump-air-nanos"><span style="font-size: 16px;">How do I control music, calls and volume on my Pump Air Nano&#x2019;s?</span></h3><ul><li style="font-size: 16px;">To play music simply tap either ear bud, to pause simply tap again.</li><li style="font-size: 16px;">To skip forward to the next track double tap the right ear bud.</li><li style="font-size: 16px;">To skip back to the previous track double tap the left ear bud</li><li style="font-size: 16px;">To answer a call simply tap either ear bud, to end the call tap either ear bud again.</li><li style="font-size: 16px;">To reject a call press and hold either ear bud.</li><li style="font-size: 16px;">To increase the volume when music is playing or on a call press and hold the right ear bud. This can only be changed when on a call or music is playing.</li><li style="font-size: 16px;">To decrease the volume when music is playing or on a call press and hold the left ear bud. This can only be changed when on a call or music is playing.</li></ul><h3 id="how-do-i-use-sirigoogle-with-my-pump-air-nano"><span style="font-size: 16px;">How do I use Siri/Google with my Pump Air Nano?</span></h3><ul><li style="font-size: 16px;">To use Siri/Google simply triple tap either ear bud.</li><li style="font-size: 16px;">To cancel Siri/Google simply triple tap either ear bud again.</li></ul><h3 id="how-do-i-power-off-the-pump-air-nano-without-the-charging-case"><span style="font-size: 16px;">How do I power off the Pump Air Nano without the charging case?</span></h3><ul><li style="font-size: 16px;">To power off the Pump Air Nano without the charging case firstly please pause any music that is playing, then press and hold the button on either ear bud for about 6 seconds. the Pump Air Nano will say. <em>&apos;powering down&apos; </em>and both ear buds will turn off.</li></ul><h3 id="how-do-i-power-on-the-pump-air-nano-without-the-charging-case"><span style="font-size: 16px;">How do I power on the Pump Air Nano without the charging case?</span></h3><ul><li style="font-size: 16px;">To power on the Pump Air Nano without the charging case press and hold the button on each ear bud for about 2 seconds. Both ear buds turn on independently.</li></ul><h3 id="how-do-i-pair-the-pump-air-nano-with-a-new-phone"><span style="font-size: 16px;">How do I pair the Pump Air Nano with a new phone?</span></h3><ul><li style="font-size: 16px;">Pause the music if it is playing by a single tap on either ear bud.</li><li style="font-size: 16px;">Turn off Bluetooth on the connected phone.</li><li style="font-size: 16px;">Press and hold either ear bud for about 6 seconds until both ear buds say &quot;powering down&quot; and then let go of the buttons.</li><li style="font-size: 16px;">Press and hold the button on one ear buds for about 5 seconds until the ear bud says &quot;Bluetooth pairing&quot;. Let go of the button and search for the Pump Air Nano on your second phone and select to pair.</li><li style="font-size: 16px;">Now press the button on the other ear bud for about 2 seconds and it will power on and connect to the first ear bud.</li><li style="font-size: 16px;">You can re-enable Bluetooth on the first phone.</li></ul><h3 id="how-can-i-get-the-best-possible-bluetooth-connection-with-my-pump-air-nanos"><span style="font-size: 16px;">How can I get the best, possible Bluetooth<sup>&#xAE;</sup> connection with my Pump Air Nano&#x2019;s?</span></h3><p><span style="font-size: 16px;">If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.</span></p><p><span style="font-size: 16px;">If your phone has a case on it, this could also be blocking the Bluetooth<sup>&#xAE;</sup> signal, so see if removing the case solves the issue.</span></p><p><span style="font-size: 16px;">If problems persist please contact us at <a href="mailto:care@blueantwireless.com">care@blueantwireless.com</a>.</span></p><h3 id="my-ear-buds-are-connecting-whilst-in-the-charging-case--why-is-this"><span style="font-size: 16px;">My ear buds are connecting whilst in the charging case &#x2013; why is this?</span></h3><p><span style="font-size: 16px;">When the charging case runs out of charge the Pump Air Nano turns on and tries to connect to your phone. Please plug in the charging case to stop this from occurring. A full charge only takes one hour. If you can&#x2019;t charge your charging case at this time, please press and hold the button on each ear bud until they say &#x201C;powering down&#x201D;.</span></p><h3 id="how-do-i-pair-to-my-smart-watch"><span style="font-size: 16px;">How do I pair to my smart watch?</span></h3><p><span style="font-size: 16px;">Please place your Pump Air Nano into the charging case and turn off Bluetooth<sup>&#xAE;</sup> on your phone. Then go through the Bluetooth<sup>&#xAE;</sup> pairing steps on your smart watch to search for a device to add. Please remove the Pump Air Nano from the charging case and they will say &#x201C;Bluetooth Pairing&#x201D;. Now select the Pump Air Nano on your smart watch.</span></p><h3 data-mce-fragment="1" data-sanitized-data-mce-fragment="1" id="what-are-the-pump-air-nano-ear-tips-made-from-and-do-they-contain-any-latex"><span style="font-size: 16px;">What are the Pump Air Nano ear tips made from and do they contain any latex?</span></h3><p><span style="font-size: 16px;">The Pump Air Nano ear tips are made from silicon and do not contain any latex.</span></p><h3 id="can-i-buy-replacement-spare-parts"><span style="font-size: 16px;">Can I buy replacement spare parts?</span></h3><p><span style="font-size: 16px;">Yes you can, we sell left and right earbuds and charging cases separately. Please visit<br><br><a href="https://blueant.com.au/collections/pump-air-nano-spare-parts" title="https://blueant.com.au/collections/pump-air-nano-spare-parts">https://blueant.com.au/collections/pump-air-nano-spare-parts</a></span></p><h3 id="can-i-use-one-earbud-to-make-calls-and-hear-music"><span style="font-size: 16px;">Can I use one earbud to make calls and hear music?</span></h3><p><span style="font-size: 16px;">Yes, please use either ear bud for Mono use.</span></p><h3 id="are-the-pump-air-nanos-compatible-with-my-phone"><span style="font-size: 16px;">Are the Pump Air Nano&#x2019;s compatible with my phone?</span></h3><p><span style="font-size: 16px;">The Pump Air Nano should be compatible with most Bluetooth<sup>&#xAE;</sup> enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth<sup>&#xAE;</sup> devices should be able to connect to most modern phones. Any Bluetooth<sup>&#xAE;</sup> version over 1.2 should be backwards compatible.</span></p><h3 id="why-is-my-charger-case-not-receiving-power"><span style="font-size: 16px;">Why is my charger case not receiving power?</span></h3><p><span style="font-size: 16px;">Plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.</span></p><p><span style="font-size: 16px;">If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to <a href="mailto:care@blueantwireless.com">care@blueantwireless.com</a> and we will assist further.</span></p><h3 id="can-i-use-my-pump-air-nano-with-my-computer-laptop-or-tablet"><span style="font-size: 16px;">Can I use my Pump Air Nano with my computer, laptop or tablet?</span></h3><p><span style="font-size: 16px;">To use the Pump Air Nano via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.</span></p><p><span style="font-size: 16px;">To use the microphone on the Pump Air Nano your computer/laptop/tablet must support HFP or HSP.</span></p><p><span style="font-size: 16px;">To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.</span></p><p><span style="font-size: 16px;"><strong>To connect to your Computer/Laptop/Tablet:</strong></span></p><ul><li style="font-size: 16px;">Disable Bluetooth on your phone.</li><li style="font-size: 16px;">Then take either ear bud out of the charging case.</li><li style="font-size: 16px;">The ear bud will say &quot;Bluetooth pairing&quot;.</li><li style="font-size: 16px;">Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air Nano.</li><li style="font-size: 16px;">Once the Pump Air Nano is connected you can take the other ear bud out of the charging case and it will connect to the first ear bud.</li><li style="font-size: 16px;">You can now re-enable Bluetooth on your phone.</li><li style="font-size: 16px;">To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air Nano on your phone.</li><li style="font-size: 16px;">Once the Pump Air Nano is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.</li></ul>

Pump Air Nano FAQ's

You should now be paired. If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them:. Remove any existing pairing from your phone:.

<h3 id="isPasted"><span style="font-size: 16px;">How do I pair my Pump Air Lite 2?</span></h3><ul><li style="font-size: 16px;">Place the Pump Air Lite 2 into the charging case to turn it off.</li><li style="font-size: 16px;">Take the Pump Air Lite 2 out of the charging case and it will power on and the ear buds will say, <em>&apos;Bluetooth pairing&apos;</em>.</li><li style="font-size: 16px;">On your phone, go to settings &gt; Bluetooth<sup>&#xAE;</sup> &gt; enable Bluetooth<sup>&#xAE;</sup> &gt; scan/search/add new devices &gt; select BlueAnt Pump Air Lite 2.</li></ul><p><span style="font-size: 16px;">You should now be paired.</span></p><h3 id="how-to-re-sync-the-left-and-right-pump-air-lite-2-earbuds"><span style="font-size: 16px;">How to Re-Sync the Left and Right Pump Air Lite 2 Earbuds?</span></h3><p><span style="font-size: 16px;">If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them:</span></p><ol><li style="font-size: 16px;"><p><strong>Remove any existing pairing from your phone</strong>:</p><ul style="font-size: initial;"><li style="font-size: 16px;">Ensure there is no &apos;BlueAnt Pump Air Lite2&apos; listed under paired devices on your phone.</li><li style="font-size: 16px;">Ignore anything that shows up as an available device for now.</li></ul></li><li style="font-size: 16px;"><p><strong>Ensure the charging case is fully charged</strong>:</p><ul style="font-size: initial;"><li style="font-size: 16px;">The battery indicator LED on the case should periodically flash red 4 times, indicating that it is fully charged.</li></ul></li><li style="font-size: 16px;"><p><strong>Place both earbuds into the charging case</strong>:</p><ul style="font-size: initial;"><li style="font-size: 16px;">The LED on the earbuds should turn solid white, which indicates that they are charging.</li><li style="font-size: 16px;">If the LED is flashing, adjust the earbuds in the case to ensure proper contact until the LED turns solid white.</li></ul></li><li style="font-size: 16px;"><p><strong>Press and hold the MFB on both earbuds</strong>:</p><ul style="font-size: initial;"><li style="font-size: 16px;">Within the first few seconds of placing the earbuds in the case (when the LED is solid white), press and hold the Multi-Function Button (MFB) on both earbuds for 10 seconds until you see both LEDs flash quickly twice.</li><li style="font-size: 16px;">If the battery is fully charged, the LED may turn off during this process.</li><li style="font-size: 16px;">If you encounter issues getting the two fast flashes, ensure that you begin with a solid white LED. You may need to leave the earbuds out of the case for 10 minutes to deplete the battery a little so they don&#x2019;t switch off quickly after being reinserted.</li><li style="font-size: 16px;">If only one earbud flashes twice, remove and reinsert both earbuds and start the process again.</li></ul></li><li style="font-size: 16px;"><p><strong>Wait for re-syncing</strong>:</p><ul style="font-size: initial;"><li style="font-size: 16px;">Once both earbuds flash twice, remove them from the case and wait for 5 seconds to allow the re-syncing process to complete.</li><li style="font-size: 16px;">Scan for Bluetooth devices on your phone, and you should now see a single &apos;BlueAnt Pump Air Lite2&apos; device, which you can connect to.</li></ul></li></ol><h3 id="what-is-the-play-time-of-the-pump-air-lite-2"><span style="font-size: 16px;">What is the play time of the Pump Air Lite 2?</span></h3><ul><li style="font-size: 16px;">The Pump Air Lite2 will last for approximately 6 hrs.</li><li style="font-size: 16px;">The charging case has another 20 hours of play time.</li></ul><h3 id="how-do-i-control-music-calls-and-volume-on-my-pump-air-lite-2"><span style="font-size: 16px;">How do I control music, calls and volume on my Pump Air Lite 2?</span></h3><ul><li style="font-size: 16px;">To play music simply tap either ear bud, to pause simply tap again.</li><li style="font-size: 16px;">To skip forward to the next track double tap the right ear bud.</li><li style="font-size: 16px;">To skip back to the previous track double tap the left ear bud</li><li style="font-size: 16px;">To answer a call simply tap either ear bud, to end the call tap either ear bud again.</li><li style="font-size: 16px;">To reject a call press and hold either ear bud.</li><li style="font-size: 16px;">To increase the volume when music is playing or on a call press and hold the right ear bud. This can only be changed when on a call or music is playing.</li><li style="font-size: 16px;">To decrease the volume when music is playing or on a call press and hold the left ear bud. This can only be changed when on a call or music is playing.</li></ul><h3 id="how-do-i-use-sirigoogle-with-my-pump-air-lite-2"><span style="font-size: 16px;">How do I use Siri/Google with my Pump Air Lite 2?</span></h3><ul><li style="font-size: 16px;">To use Siri/Google simply triple tap either ear bud.</li><li style="font-size: 16px;">To cancel Siri/Google simply triple tap either ear bud again.</li></ul><h3 id="how-do-i-power-off-the-pump-air-lite-2-without-the-charging-case"><span style="font-size: 16px;">How do I power off the Pump Air Lite 2 without the charging case?</span></h3><ul><li style="font-size: 16px;">To power off the Pump Air Lite 2 without the charging case firstly please pause any music that is playing, then press and hold the button on either ear bud for about 6 seconds. The Pump Air Lite2 will say &quot;powering down&quot; and both ear buds will turn off.</li></ul><h3 id="how-do-i-power-on-the-pump-air-lite-2-without-the-charging-case"><span style="font-size: 16px;">How do I power on the Pump Air Lite 2 without the charging case?</span></h3><ul><li style="font-size: 16px;">To power on the Pump Air Lite2 without the charging case press and hold the button on each ear bud for about 2 seconds. Both ear buds turn on independently.</li></ul><h3 id="how-do-i-pair-the-pump-air-lite-2-to-a-new-phone"><span style="font-size: 16px;">How do I pair the Pump Air Lite 2 to a new phone?</span></h3><ul><li style="font-size: 16px;">Pause the music if it is playing by a single tap on either ear bud.</li><li style="font-size: 16px;">Press and hold either ear bud for about 6 seconds until both ear buds say &quot;powering down&quot; and then let go of the buttons.</li><li style="font-size: 16px;">Press and hold the button on one ear buds for about 5 seconds until the ear bud says &quot;Bluetooth pairing&quot;. Let go of the button and search for the Pump Air Lite2 on your phone and select to pair.</li><li style="font-size: 16px;">Now press the button on the other ear bud for about 2 seconds and it will power on and connect to the first ear bud.</li></ul><h3 id="how-can-i-get-the-best-possible-bluetooth-connection-with-my-pump-air-lite-2s"><span style="font-size: 16px;">How can I get the best, possible Bluetooth<sup>&#xAE;</sup> connection with my Pump Air Lite 2&#x2019;s?</span></h3><p><span style="font-size: 16px;">If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.</span></p><p><span style="font-size: 16px;">If your phone has a case on it, this could also be blocking the Bluetooth<sup>&#xAE;</sup> signal, so see if removing the case solves the issue.</span></p><p><span style="font-size: 16px;">If problems persist please contact us at <a href="mailto:care@blueantwireless.com">care@blueantwireless.com</a>.</span></p><h3 id="my-ear-buds-are-connecting-whilst-in-the-charging-case--why-is-this"><span style="font-size: 16px;">My ear buds are connecting whilst in the charging case &#x2013; why is this?</span></h3><p><span style="font-size: 16px;">When the charging case runs out of charge the Pump Air Lite 2 turns on and tries to connect to your phone. Please plug in the charging case to stop this from occurring. A full charge only takes one hour. If you can&#x2019;t charge your charging case at this time, please press and hold the button on each ear bud until they say &#x201C;powering down&#x201D;.</span></p><h3 id="how-do-i-pair-to-my-smart-watch"><span style="font-size: 16px;">How do I pair to my smart watch?</span></h3><p><span style="font-size: 16px;">Place your Pump Air Lite 2 into the charging case and turn off Bluetooth<sup>&#xAE;</sup> on your phone. Then go through the Bluetooth<sup>&#xAE;</sup> pairing steps on your smart watch to search for a device to add. Please remove the Pump Air Lite 2 from the charging case and they will say &#x201C;Bluetooth Pairing&#x201D;. Now select the Pump Air Lite2 on your smart watch.</span></p><h3 data-mce-fragment="1" data-sanitized-data-mce-fragment="1" id="what-are-the-pump-air-lite-2-ear-tips-made-from-and-do-they-contain-any-latex"><span style="font-size: 16px;">What are the Pump Air Lite 2 ear tips made from and do they contain any latex?</span></h3><p><span style="font-size: 16px;">The Pump Air Lite 2 ear tips are made from silicon and do not contain any latex.</span></p><h3 id="can-i-buy-replacement-spare-parts"><span style="font-size: 16px;">Can I buy replacement spare parts?</span></h3><p><span style="font-size: 16px;">Yes you can, we sell left and right earbuds and charging cases separately. Please visit<br><br><a href="https://blueant.com.au/collections/pump-air-lite2-spare-parts" title="https://blueant.com.au/collections/pump-air-lite2-spare-parts">https://blueant.com.au/collections/pump-air-lite2-spare-parts</a></span></p><h3 id="can-i-use-one-earbud-to-make-calls-and-hear-music"><span style="font-size: 16px;">Can I use one earbud to make calls and hear music?</span></h3><p><span style="font-size: 16px;">Yes, please use either ear bud for Mono use.</span></p><h3 id="are-the-pump-air-lite-2s-compatible-with-my-phone"><span style="font-size: 16px;">Are the Pump Air Lite 2&#x2019;s compatible with my phone?</span></h3><p><span style="font-size: 16px;">The Pump Air Lite 2 should be compatible with most Bluetooth<sup>&#xAE;</sup> enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth<sup>&#xAE;</sup> devices should be able to connect to most modern phones. Any Bluetooth<sup>&#xAE;</sup> version over 1.2 should be backwards compatible.</span></p><h3 id="why-is-my-charger-case-not-receiving-power"><span style="font-size: 16px;">Why is my charger case not receiving power?</span></h3><p><span style="font-size: 16px;">Plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case, please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.</span></p><p><span style="font-size: 16px;">If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to <a href="mailto:care@blueantwireless.com">care@blueantwireless.com</a> and we will assist further.</span></p><h3 id="can-i-use-my-pump-air-lite-2-with-my-computer-laptop-or-tablet"><span style="font-size: 16px;">Can I use my Pump Air Lite 2 with my computer, laptop or tablet?</span></h3><p><span style="font-size: 16px;">To use the Pump Air Lite 2 via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.</span></p><p><span style="font-size: 16px;">To use the microphone on the Pump Air Lite 2 your computer/laptop/tablet must support HFP or HSP.</span></p><p><span style="font-size: 16px;">To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.</span></p><p><span style="font-size: 16px;"><strong>To connect to your Computer/Laptop/Tablet:</strong></span></p><ul><li style="font-size: 16px;">Disable Bluetooth on your phone.</li><li style="font-size: 16px;">Then take either ear bud out of the charging case.</li><li style="font-size: 16px;">The ear bud will say &quot;Bluetooth pairing&quot;.</li><li style="font-size: 16px;">Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air Lite 2.</li><li style="font-size: 16px;">Once the Pump Air Lite2 is connected you can take the other ear bud out of the charging case and it will connect to the first ear bud.</li><li style="font-size: 16px;">You can now re-enable Bluetooth on your phone.</li><li style="font-size: 16px;">To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air Lite 2 on your phone.</li><li style="font-size: 16px;">Once the Pump Air Lite 2 is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.</li></ul>

Pump Air Lite 2 FAQ's

You should now be paired. In order to reconnect the Pump Air ANC 2 we need to reset it and pair the left and right together.  This method is used if you replace a lost ear bud.Turn off Bluetooth on your phone before starting this process. If your pho

<h3 id="isPasted"><span style="font-size: 16px;">How do I pair my Pump Air ANC 2?</span></h3><ul><li style="font-size: 16px;">Place the Pump Air ANC 2 into the charging case to turn it off.</li><li style="font-size: 16px;">Take the Pump Air ANC 2 out of the charging case and it will power on and the ear buds will say, <em>&apos;Bluetooth pairing&apos;</em>.</li><li style="font-size: 16px;">On your phone, go to settings &gt; Bluetooth<sup>&#xAE;</sup> &gt; enable Bluetooth<sup>&#xAE;</sup> &gt; scan/search/add new devices &gt; select BlueAnt Pump Air ANC 2.</li></ul><p><span style="font-size: 16px;">You should now be paired.</span></p><h3 id="how-to-reconnect-the-left-and-right-pump-air-anc-2-ear-buds"><span style="font-size: 16px;">How to reconnect the left and right Pump Air ANC 2 ear buds?</span></h3><p><span style="font-size: 16px;">In order to reconnect the Pump Air ANC 2 we need to reset it and pair the left and right together<strong>. &#xA0;</strong>This method is used if you replace a lost ear bud.<strong><br><br></strong>Turn off Bluetooth on your phone before starting this process.<strong><br></strong></span></p><ul><li style="font-size: 16px;">Place both ear buds in the charging case.</li><li style="font-size: 16px;">Open the charging case lid then press and hold the MFB on each ear buds for 10 seconds, until the LEDs flash 4 times, then let go of the button.</li><li style="font-size: 16px;">Remove both ear buds from the charging case and place within 10cms of each other and wait about 10 seconds.</li><li style="font-size: 16px;">The ear buds will connect to each other then one bud will flash red/green to signify they are in pairing mode.</li><li style="font-size: 16px;">Re-enable Bluetooth on your phone.</li><li style="font-size: 16px;">You can now search for and pair to the BlueAnt Pump Air ANC 2.</li></ul><h3 id="what-is-the-play-time-of-the-pump-air-anc-2"><span style="font-size: 16px;">What is the play time of the Pump Air ANC 2?</span></h3><ul><li style="font-size: 16px;">The Pump Air ANC2 ear buds will last for approximately 6 hrs.</li><li style="font-size: 16px;">The charging case has another 24 hours of play time.</li><li style="font-size: 16px;">The actual time will vary dependent on the volume, type of music and environmental factors.</li></ul><h3 id="does-the-pump-air-anc-2-support-multipoint"><span style="font-size: 16px;">Does the Pump Air ANC 2 support Multipoint?</span></h3><ul><li style="font-size: 16px;">Yes, you can connect to two devices simultaneously.</li></ul><h3 id="how-many-microphones-does-the-pump-air-anc-2-have"><span style="font-size: 16px;">How many microphones does the Pump Air ANC 2 have?</span></h3><ul><li style="font-size: 16px;">The Pump Air ANC 2 has 4 microphones.</li></ul><h3 id="what-fitting-options-does-the-pump-air-anc2-have"><span style="font-size: 16px;">What fitting options does the Pump Air ANC2 have?</span></h3><ul><li style="font-size: 16px;">The Pump Air ANC 2 has 3 sizes of Comfortseal tips</li></ul><h3 id="how-do-i-control-anc-and-transparency-on-my-pump-air-anc-2"><span style="font-size: 16px;">How do I control ANC and Transparency on my Pump Air ANC 2?</span></h3><ul><li style="font-size: 16px;">To change between Active Noise Cancelling and Transparency simply tap the left ear bud.</li><li style="font-size: 16px;">Each time you tap the left ear bud it will cycle to the next option.ANC and then Transparency.</li><li style="font-size: 16px;">ANC is on by default when the Pump Air ANC2 powers on, with approximately 22dB of Noise Cancellation.</li></ul><h3 id="how-do-i-control-music-on-the-pump-air-anc-2"><span style="font-size: 16px;">How do I control music on the Pump Air ANC 2?</span></h3><ul><li style="font-size: 16px;">To play music simply tap the right ear bud, to pause simply tap the right ear bud again</li><li style="font-size: 16px;">To skip forward to the next track, double tap the right ear bud</li><li style="font-size: 16px;">To skip back to the previous track, double tap the left ear bud</li></ul><h3 id="how-do-i-control-calls-on-the-pump-air-anc-2"><span style="font-size: 16px;">How do I control calls on the Pump Air ANC 2?</span></h3><ul><li style="font-size: 16px;">To answer a call simply tap either ear bud</li><li style="font-size: 16px;">To end the call simply double tap either ear bud</li><li style="font-size: 16px;">To reject a call press and hold either ear bud</li></ul><h3 id="how-do-i-control-volume-on-the-pump-air-anc-2"><span style="font-size: 16px;">How do I control volume on the Pump Air ANC 2?</span></h3><ul><li style="font-size: 16px;">To increase the volume when music is playing or on a call press and hold the right ear bud. Volume can only be changed when on a call or music is playing.</li><li style="font-size: 16px;">To decrease the volume when music is playing or on a call press and hold the left ear bud. Volume can only be changed when on a call or music is playing.</li></ul><h3 id="how-do-i-use-sirigoogle-with-my-pump-air-anc-2"><span style="font-size: 16px;">How do I use Siri/Google with my Pump Air ANC 2?</span></h3><ul><li style="font-size: 16px;">To use Siri/Google simply triple tap either ear bud.</li><li style="font-size: 16px;">To cancel Siri/Google simply triple tap either ear bud again.</li></ul><h3 id="how-do-i-power-off-the-pump-air-anc-2-without-the-charging-case"><span style="font-size: 16px;">How do I power off the Pump Air ANC 2 without the charging case?</span></h3><ul><li style="font-size: 16px;">To power off the Pump Air ANC 2 without the charging case firstly please pause any music that is playing, then press and hold the button on either ear bud for about 6 seconds. the Pump Air ANC 2 will say &quot;powering down&quot; and both ear buds will turn off.</li></ul><h3 id="how-do-i-power-on-the-pump-air-anc-2-without-the-charging-case"><span style="font-size: 16px;">How do I power on the Pump Air ANC 2 without the charging case?</span></h3><ul><li style="font-size: 16px;">To power on the Pump Air ANC 2 without the charging case press and hold the button on each ear bud for about 2 seconds. Both ear buds turn on independently.</li></ul><h3 id="how-do-i-pair-the-pump-air-anc-2-to-a-new-phone"><span style="font-size: 16px;">How do I pair the Pump Air ANC 2 to a new phone?</span></h3><ul><li style="font-size: 16px;">To pair the Pump Air ANC 2 please follow these steps.</li><li style="font-size: 16px;">Turn off Bluetooth on the first phone.</li><li style="font-size: 16px;">The Pump Air ANC 2 should go into pairing mode.</li><li style="font-size: 16px;">Search for and select the BlueAnt Pump Air ANC 2 on the second phone .</li></ul><h3 id="how-can-i-get-the-best-possible-bluetooth-connection-with-my-pump-air-anc-2"><span style="font-size: 16px;">How can I get the best, possible Bluetooth<sup>&#xAE;</sup> connection with my Pump Air ANC 2?</span></h3><p><span style="font-size: 16px;">If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.</span></p><p><span style="font-size: 16px;">If your phone has a case on it, this could also be blocking the Bluetooth<sup>&#xAE;</sup> signal, so see if removing the case solves the issue.</span></p><p><span style="font-size: 16px;">If problems persist please contact us at <a href="mailto:care@blueantwireless.com">care@blueantwireless.com</a>.</span></p><h3 id="my-ear-buds-are-connecting-whilst-in-the-charging-case--why-is-this"><span style="font-size: 16px;">My ear buds are connecting whilst in the charging case &#x2013; why is this?</span></h3><p><span style="font-size: 16px;">When the charging case runs out of charge the Pump Air ANC 2 turns on and tries to connect to your phone. Please plug in the charging case to stop this occurring. A full charge only takes one hour. If you can&#x2019;t charge your charging case at this time, please press and hold the button on each ear bud until they say &#x201C;powering down&#x201D;.</span></p><h3 id="how-do-i-pair-to-my-smart-watch"><span style="font-size: 16px;">How do I pair to my smart watch?</span></h3><p><span style="font-size: 16px;">Place your Pump Air ANC 2 into the charging case and turn off Bluetooth<sup>&#xAE;</sup> on your phone. Then go through the Bluetooth<sup>&#xAE;</sup> pairing steps on your smart watch to search for a device to add. Please remove the Pump Air ANC 2 from the charging case and they will say &#x201C;Bluetooth Pairing&#x201D;. Now select the Pump Air ANC 2 on your smart watch.</span></p><h3 data-mce-fragment="1" data-sanitized-data-mce-fragment="1" id="what-are-the-pump-air-anc-2-ear-tips-made-from-and-do-they-contain-any-latex"><span style="font-size: 16px;">What are the Pump Air ANC 2 ear tips made from and do they contain any latex?</span></h3><p><span style="font-size: 16px;">The Pump Air ANC 2 ear tips are made from silicon and do not contain any latex.</span></p><h3 id="can-i-buy-replacement-spare-part"><span style="font-size: 16px;">Can I buy replacement spare part?</span></h3><p><span style="font-size: 16px;">Yes you can, we sell left and right earbuds and charging cases separately.</span></p><h3 id="can-i-use-one-earbud-to-make-calls-and-hear-music"><span style="font-size: 16px;">Can I use one earbud to make calls and hear music?</span></h3><p><span style="font-size: 16px;">Yes, please use either ear bud for Mono use.</span></p><h3 id="are-the-pump-air-anc-2-compatible-with-my-phone"><span style="font-size: 16px;">Are the Pump Air ANC 2 compatible with my phone?</span></h3><p><span style="font-size: 16px;">The Pump Air ANC 2 should be compatible with most Bluetooth<sup>&#xAE;</sup> enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth<sup>&#xAE;</sup> devices should be able to connect to most modern phones. Any Bluetooth<sup>&#xAE;</sup> version over 1.2 should be backwards compatible.</span></p><h3 id="why-is-my-charger-case-not-receiving-power"><span style="font-size: 16px;">Why is my charger case not receiving power?</span></h3><p><span style="font-size: 16px;">Plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.</span></p><p><span style="font-size: 16px;">If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to <a href="mailto:care@blueantwireless.com">care@blueantwireless.com</a> and we will assist further.</span></p><h3 id="can-i-use-my-pump-air-anc-2-with-my-computer-laptop-or-tablet"><span style="font-size: 16px;">Can I use my Pump Air ANC 2 with my computer, laptop or tablet?</span></h3><p><span style="font-size: 16px;">To use the Pump Air ANC 2 via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.</span></p><p><span style="font-size: 16px;">To use the microphone on the Pump Air ANC 2 your computer/laptop/tablet must support HFP or HSP.</span></p><p><span style="font-size: 16px;">To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.</span></p><p><span style="font-size: 16px;"><strong>To connect to your Computer/Laptop/Tablet:</strong></span></p><ul><li style="font-size: 16px;">Disable Bluetooth on your phone.</li><li style="font-size: 16px;">Then take either ear bud out of the charging case.</li><li style="font-size: 16px;">The ear bud will say &quot;Bluetooth pairing&quot;.</li><li style="font-size: 16px;">Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air ANC2 .</li><li style="font-size: 16px;">Once the Pump Air ANC 2 is connected you can take the other ear bud out of the charging case and it will connect to the first ear bud.</li><li style="font-size: 16px;">You can now re-enable Bluetooth on your phone.</li><li style="font-size: 16px;">To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air ANC 2 on your phone.</li><li style="font-size: 16px;">Once the Pump Air ANC 2 is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.</li></ul>

Pump Air ANC 2 FAQ's

You should now be paired. In order to reconnect the Pump Air X2 we will pair them together again.This method is also used if you replace a lost ear bud.Please turn off Bluetooth on your phone before starting this process. Your Pump Air X2 will last o

<h3 id="isPasted">How do I pair my Pump Air X2?</h3><ul><li>Place the Pump Air X2 into the charging case to turn it off.</li><li>Take the Pump Air X2 out of the charging case and it will power on and the right ear bud will say &#x201C;pair me&#x201D;.</li><li>On your phone, go to settings &gt; Bluetooth<sup>&#xAE;</sup> &gt; enable Bluetooth<sup>&#xAE;</sup> &gt; scan/search/add new devices &gt; select BlueAnt Pump Air X2.</li></ul><p>You should now be paired.</p><h3 id="how-to-reconnect-the-left-and-right-pump-air-x2-ear-buds">How to reconnect the left and right Pump Air X2 ear buds?</h3><p>In order to reconnect the Pump Air X2 we will pair them together again.<br>This method is also used if you replace a lost ear bud.<strong><br></strong><br>Please turn off Bluetooth on your phone before starting this process.</p><ol><li>To reset please place both ear buds in the charging case and close the lid for 15 seconds, then open the lid and press and hold on the command button on each ear bud until the light flashes three times. This takes about 10 seconds.</li><li>Take both ear buds out of the charging case.</li><li>The light on both ear buds will flash blue and then change to blue and white. The ear buds will now connect to each other. This will take about 5 seconds.</li><li>The light on one ear bud will stop flashing and the other will continue to flash blue and white.</li><li>The ear buds are now connected to each other and can now be paired with the phone. Remember to turn Bluetooth on your phone back on.</li></ol><h3 id="what-is-the-play-time-of-the-pump-air-x2">What is the play time of the Pump Air X2?</h3><ul><li>The Pump Air X2 will last for approximately 7 hrs.</li><li>The charging case has another 70 hours of play time.</li></ul><h3 id="how-long-will-my-pump-air-x2-last-on-standby">How long will my Pump Air X2 last on standby?</h3><p>Your Pump Air X2 will last on standby in your case for up to 60 days.</p><p><br></p><h3 id="how-long-does-it-take-for-my-pump-air-x2-to-receive-a-full-charge">How long does it take for my Pump Air X2 to receive a full charge?</h3><p>It takes 1 hour for your Pump Air X2&#x2019;s to receive a full charge.</p><p>When charging the case wirelessly it may take a little longer..</p><p><br></p><h3 id="how-can-i-get-the-best-possible-bluetooth-connection-with-my-pump-air-x2">How can I get the best, possible Bluetooth<sup>&#xAE;</sup> connection with my Pump Air X2?</h3><p>If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.</p><p>If your phone has a case on it, this could also be blocking the Bluetooth<sup>&#xAE;</sup> signal, so see if removing the case solves the issue.</p><p>If problems persist please contact us at&#xA0;<a href="mailto:care@blueantwireless.com">care@blueantwireless.com</a>.</p><h3 id="my-ear-buds-are-connecting-whilst-in-the-charging-case--why-is-this">My ear buds are connecting whilst in the charging case &#x2013; why is this?</h3><p>When the charging case runs out of charge the Pump Air X2 turns on and tries to connect to your phone. Please plug in the charging case to stop this occurring. A full charge only takes one hour. If you can&#x2019;t charge your charging case at this time, please press and hold the button on each ear bud until they say &#x201C;powering down&#x201D;.</p><p><br></p><h3 id="how-do-i-pair-to-my-smart-watch">How do I pair to my smart watch?</h3><p>Please place your Pump Air X2 into the charging case and turn off Bluetooth<sup>&#xAE;</sup> on your phone. Then go through the Bluetooth<sup>&#xAE;</sup> pairing steps on your smart watch to search for a device to add. Please remove the Pump Air X2 from the charging case and they will say &#x201C;Pair me&#x201D;. Now select the Pump Air X2 on your smart watch.</p><p><br></p><h3 data-mce-fragment="1" data-sanitized-data-mce-fragment="1" id="what-are-the-pump-air-x2-ear-tips-made-from-and-do-they-contain-any-latex">What are the Pump Air X2 ear tips made from and do they contain any latex?</h3><p>The Pump Air X2 ear tips are made from silicon and do not contain any latex. The Comply tips are made from memory foam.</p><p><br></p><h3 id="can-i-buy-replacement-spare-parts">Can I buy replacement spare parts?</h3><p>Yes you can, we sell left and right earbuds and charging cases separately. Please visit<br><br><a data-sanitized-target="_blank" href="https://blueant.com.au/collections/pump-airx2-accessories" title="https://blueant.com.au/collections/pump-airx2-accessories">https://blueant.com.au/collections/pump-airx2-accessories</a></p><h3 id="can-i-use-one-earbud-to-make-calls-and-hear-music">Can I use one earbud to make calls and hear music?</h3><p>Yes, please use either ear bud for Mono use.</p><p><br></p><h3 id="are-the-pump-air-x2-compatible-with-my-phone">Are the Pump Air X2 compatible with my phone?</h3><p>The Pump Air X2 should be compatible with most Bluetooth<sup>&#xAE;</sup> enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth<sup>&#xAE;</sup> devices should be able to connect to most modern phones. Any Bluetooth<sup>&#xAE;</sup> version over 1.2 should be backwards compatible.</p><p><br></p><h3 id="why-is-my-charger-case-not-receiving-power">Why is my charger case not receiving power?</h3><p>Please plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case, please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.</p><p>If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to&#xA0;<a href="mailto:care@blueantwireless.com">care@blueantwireless.com</a> and we will assist further.</p><h3 id="can-i-use-my-pump-air-x2-with-my-computer-laptop-or-tablet">Can I use my Pump Air X2 with my computer, laptop or tablet?</h3><p>To use the Pump Air X2 via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.</p><p>To use the microphone on the Pump Air X2 your computer/laptop/tablet must support HFP or HSP.</p><p>To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.</p><p><strong>To connect to your Computer/Laptop/Tablet:</strong></p><ul><li>Please disable Bluetooth on your phone.</li><li>Then take the right ear bud out of the charging case.</li><li>The ear bud will say pair me.</li><li>Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air X2.</li><li>Once the Pump Air X2 is connected you can take the left ear bud out of the charging case and it will connect to the right ear bud.</li><li>You can now re-enable Bluetooth on your phone.</li><li>To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air X2 on your phone.</li><li>Once the Pump Air X2 is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.</li></ul>

Pump Air X2 FAQ's

You should now be paired. In order to reconnect the Pump Air Epic we need to reset it and pair the left and right together.  This method is used if you replace a lost ear bud.Turn off Bluetooth on your phone before starting this process. If your phon

<h3 id="isPasted"><span style="font-size: 16px;">How do I pair my Pump Air Epic?</span></h3><ul><li style="font-size: 16px;">Place the Pump Air Epic into the charging case to turn it off.</li><li style="font-size: 16px;">Take the Pump Air Epic out of the charging case and it will power on and the ear buds will say, <em>&apos;Bluetooth pairing&apos;</em>.</li><li style="font-size: 16px;">On your phone, go to settings &gt; Bluetooth<sup>&#xAE;</sup> &gt; enable Bluetooth<sup>&#xAE;</sup> &gt; scan/search/add new devices &gt; select BlueAnt Pump Air Epic.</li></ul><p><span style="font-size: 16px;">You should now be paired.</span></p><h3 id="how-to-reconnect-the-left-and-right-pump-air-epic-ear-buds"><span style="font-size: 16px;">How to reconnect the left and right Pump Air Epic ear buds?</span></h3><p><span style="font-size: 16px;">In order to reconnect the Pump Air Epic we need to reset it and pair the left and right together<strong>. &#xA0;</strong>This method is used if you replace a lost ear bud.<strong><br><br></strong>Turn off Bluetooth on your phone before starting this process.<strong><br></strong></span></p><ul><li style="font-size: 16px;">Place both ear buds in the charging case.</li><li style="font-size: 16px;">Slide open the charging case lid, keep both buds in the case.</li><li style="font-size: 16px;">Press and hold the button on the back of the charging case until the lights on the front of the charging case start to flash rapidly. This takes about 10 seconds.</li><li style="font-size: 16px;">Then let go of the button.</li><li style="font-size: 16px;">When the lights stop flashing rapidly please close the charging case lid and wait for 5 seconds.</li><li style="font-size: 16px;">Now you can open the charging case and remove the ear buds and they will connect to each other.</li><li style="font-size: 16px;">You will now need to pair the Pump Air Epic to your phone.</li><li style="font-size: 16px;">If it was already paired please remove the previous pairing and pair it again.</li></ul><h3 id="what-is-the-play-time-of-the-pump-air-epic"><span style="font-size: 16px;">What is the play time of the Pump Air Epic?</span></h3><ul><li style="font-size: 16px;">The Pump Air Epic ear buds will last for approximately 8 hrs.</li><li style="font-size: 16px;">The charging case has another 32 hours of play time.</li><li style="font-size: 16px;">The actual time will vary dependent on the volume, type of music and environmental factors.</li></ul><h3 id="how-many-microphones-does-the-pump-air-epic-have"><span style="font-size: 16px;">How many microphones does the Pump Air Epic have?</span></h3><ul><li style="font-size: 16px;">The Pump Air Epic has 6 microphones.</li></ul><h3 id="what-fitting-options-does-the-pump-air-epic-have"><span style="font-size: 16px;">What fitting options does the Pump Air Epic have?</span></h3><ul><li style="font-size: 16px;">The Pump Air Epic has 3 sizes of Comfortseal tips and 3 sizes of stabilizers included.</li></ul><h3 id="how-do-i-control-anc-and-transparency-on-my-pump-air-epic"><span style="font-size: 16px;">How do I control ANC and Transparency on my Pump Air Epic?</span></h3><ul><li style="font-size: 16px;">To change between Active Noise Cancelling and Transparency simply tap the left ear bud.</li><li style="font-size: 16px;">Each time you tap the left ear bud it will cycle to the next option.ANC and then Transparency.</li><li style="font-size: 16px;">ANC is on by default when the Pump Air Epic powers on, with approximately 35dB of Noise Cancellation.</li></ul><h3 id="how-do-i-control-music-on-the-pump-air-epic"><span style="font-size: 16px;">How do I control music on the Pump Air Epic?</span></h3><ul><li style="font-size: 16px;">To play music simply tap the right ear bud, to pause simply tap the right ear bud again</li><li style="font-size: 16px;">The Pump Air Epic also features an in- ear sensor, this means songs will pause when you remove one ear bud from your ear and resume when you place it back</li><li style="font-size: 16px;">To skip forward to the next track, double tap the right ear bud</li><li style="font-size: 16px;">To skip back to the previous track, double tap the left ear bud</li></ul><h3 id="how-do-i-control-calls-on-the-pump-air-epic"><span style="font-size: 16px;">How do I control calls on the Pump Air Epic?</span></h3><ul><li style="font-size: 16px;">To answer a call simply tap either ear bud</li><li style="font-size: 16px;">To end the call simply double tap either ear bud</li><li style="font-size: 16px;">To reject a call press and hold either ear bud</li></ul><h3 id="how-do-i-control-volume-on-the-pump-air-epic"><span style="font-size: 16px;">How do I control volume on the Pump Air Epic?</span></h3><ul><li style="font-size: 16px;">To increase the volume when music is playing or on a call press and hold the right ear bud. Volume can only be changed when on a call or music is playing.</li><li style="font-size: 16px;">To decrease the volume when music is playing or on a call press and hold the left ear bud. Volume can only be changed when on a call or music is playing.</li></ul><h3 id="how-do-i-use-sirigoogle-with-my-pump-air-epic"><span style="font-size: 16px;">How do I use Siri/Google with my Pump Air Epic?</span></h3><ul><li style="font-size: 16px;">To use Siri/Google simply triple tap either ear bud.</li><li style="font-size: 16px;">To cancel Siri/Google simply triple tap either ear bud again.</li></ul><h3 id="how-do-i-power-off-the-pump-air-epic-without-the-charging-case"><span style="font-size: 16px;">How do I power off the Pump Air Epic without the charging case?</span></h3><ul><li style="font-size: 16px;">To power off the Pump Air Epic without the charging case firstly please pause any music that is playing, then press and hold the button on either ear bud for about 6 seconds. the Pump Air Epic will say &quot;powering down&quot; and both ear buds will turn off.</li></ul><h3 id="how-do-i-power-on-the-pump-air-epic-without-the-charging-case"><span style="font-size: 16px;">How do I power on the Pump Air Epic without the charging case?</span></h3><ul><li style="font-size: 16px;">To power on the Pump Air Epic without the charging case press and hold the button on each ear bud for about 2 seconds. Both ear buds turn on independently.</li></ul><h3 id="how-do-i-pair-the-pump-air-epic-to-a-new-phone"><span style="font-size: 16px;">How do I pair the Pump Air Epic to a new phone?</span></h3><ul><li style="font-size: 16px;">To pair the Pump Air Epic please follow these steps.</li><li style="font-size: 16px;">Pause the music if it is playing by a single tap on either ear bud.</li><li style="font-size: 16px;">Press and hold either ear bud for about 6 seconds until both ear buds say &quot;powering down&quot; and then let go on the buttons.</li><li style="font-size: 16px;">Press and hold the button on one ear buds for about 5 seconds until the ear bud says &quot;Bluetooth pairing&quot;. Let go on the button and search for the Pump Air Epic on your phone and select to pair.</li><li style="font-size: 16px;">Now press the button on the other ear bud for about 2 seconds and it will power on and connect to the first ear bud.</li></ul><h3 id="how-can-i-get-the-best-possible-bluetooth-connection-with-my-pump-air-epic"><span style="font-size: 16px;">How can I get the best, possible Bluetooth<sup>&#xAE;</sup> connection with my Pump Air Epic?</span></h3><p><span style="font-size: 16px;">If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.</span></p><p><span style="font-size: 16px;">If your phone has a case on it, this could also be blocking the Bluetooth<sup>&#xAE;</sup> signal, so see if removing the case solves the issue.</span></p><p><span style="font-size: 16px;">If problems persist please contact us at <a href="mailto:care@blueantwireless.com">care@blueantwireless.com</a>.</span></p><h3 id="my-ear-buds-are-connecting-whilst-in-the-charging-case--why-is-this"><span style="font-size: 16px;">My ear buds are connecting whilst in the charging case &#x2013; why is this?</span></h3><p><span style="font-size: 16px;">When the charging case runs out of charge the Pump Air Epic turns on and tries to connect to your phone. Please plug in the charging case to stop this occurring. A full charge only takes one hour. If you can&#x2019;t charge your charging case at this time, please press and hold the button on each ear bud until they say &#x201C;powering down&#x201D;.</span></p><h3 id="how-do-i-pair-to-my-smart-watch"><span style="font-size: 16px;">How do I pair to my smart watch?</span></h3><p><span style="font-size: 16px;">Place your Pump Air Epic into the charging case and turn off Bluetooth<sup>&#xAE;</sup> on your phone. Then go through the Bluetooth<sup>&#xAE;</sup> pairing steps on your smart watch to search for a device to add. Please remove the Pump Air Epic from the charging case and they will say &#x201C;Bluetooth Pairing&#x201D;. Now select the Pump Air Epic on your smart watch.</span></p><h3 data-mce-fragment="1" data-sanitized-data-mce-fragment="1" id="what-are-the-pump-air-epic-ear-tips-made-from-and-do-they-contain-any-latex"><span style="font-size: 16px;">What are the Pump Air Epic ear tips made from and do they contain any latex?</span></h3><p><span style="font-size: 16px;">The Pump Air Epic ear tips are made from silicon and do not contain any latex.</span></p><h3 id="can-i-buy-replacement-spare-part"><span style="font-size: 16px;">Can I buy replacement spare part?</span></h3><p><span style="font-size: 16px;">Yes you can, we sell left and right earbuds and charging cases separately. Please visit &#xA0;<a href="https://blueant.com.au/collections/pump-air-epic-spare-parts" title="Pump Air Epic spare parts">Pump Air Epic spare parts</a></span></p><h3 id="can-i-use-one-earbud-to-make-calls-and-hear-music"><span style="font-size: 16px;">Can I use one earbud to make calls and hear music?</span></h3><p><span style="font-size: 16px;">Yes, please use either ear bud for Mono use.</span></p><h3 id="are-the-pump-air-epic-compatible-with-my-phone"><span style="font-size: 16px;">Are the Pump Air Epic compatible with my phone?</span></h3><p><span style="font-size: 16px;">The Pump Air Epic &#xA0;should be compatible with most Bluetooth<sup>&#xAE;</sup> enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth<sup>&#xAE;</sup> devices should be able to connect to most modern phones. Any Bluetooth<sup>&#xAE;</sup> version over 1.2 should be backwards compatible.<br><br></span></p><h3 id="can-i-wirelessly-charge-the-pump-air-epic-charging-case"><span style="font-size: 16px;">Can I wirelessly charge the Pump Air Epic charging case?</span></h3><p><span style="font-size: 16px;">Yes, the Pump Air Epic charging case can be charged wirelessly.</span></p><h3 id="why-is-my-charger-case-not-receiving-power"><span style="font-size: 16px;">Why is my charger case not receiving power?</span></h3><p><span style="font-size: 16px;">Plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.</span></p><p><span style="font-size: 16px;">If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to <a href="mailto:care@blueantwireless.com">care@blueantwireless.com</a> and we will assist further.</span></p><h3 id="can-i-use-my-pump-air-epic-with-my-computer-laptop-or-tablet"><span style="font-size: 16px;">Can I use my Pump Air Epic with my computer, laptop or tablet?</span></h3><p><span style="font-size: 16px;">To use the Pump Air Epic via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.</span></p><p><span style="font-size: 16px;">To use the microphone on the Pump Air Epic your computer/laptop/tablet must support HFP or HSP.</span></p><p><span style="font-size: 16px;">To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.</span></p><p><span style="font-size: 16px;"><strong>To connect to your Computer/Laptop/Tablet:</strong></span></p><ul><li style="font-size: 16px;">Disable Bluetooth on your phone.</li><li style="font-size: 16px;">Then take either ear bud out of the charging case.</li><li style="font-size: 16px;">The ear bud will say &quot;Bluetooth pairing&quot;.</li><li style="font-size: 16px;">Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air Epic.</li><li style="font-size: 16px;">Once the Pump Air Epic is connected you can take the other ear bud out of the charging case and it will connect to the first ear bud.</li><li style="font-size: 16px;">You can now re-enable Bluetooth on your phone.</li><li style="font-size: 16px;">To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air Epic on your phone.</li><li style="font-size: 16px;">Once the Pump Air Epic is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.</li></ul>

Pump Air Epic FAQ's

You should now be paired. In order to reconnect the Pump Air Ultra we need to reset it and pair the left and right together. This method is used if you replace a lost ear bud.Please turn off Bluetooth on your phone before starting this process. If yo

<h3 id="isPasted"><span style="font-size: 16px;">How do I pair my Pump Air Ultra?</span></h3><ul><li style="font-size: 16px;">Place the Pump Air Ultra into the charging case to turn it off.</li><li style="font-size: 16px;">Take the Pump Air Ultra out of the charging case and it will power on and the ear buds will say, <em>&apos;Bluetooth pairing&apos;</em>.</li><li style="font-size: 16px;">On your phone, go to settings &gt; Bluetooth<sup>&#xAE;</sup> &gt; enable Bluetooth<sup>&#xAE;</sup> &gt; scan/search/add new devices &gt; select BlueAnt Pump Air Ultra.</li></ul><p><span style="font-size: 16px;">You should now be paired.</span></p><h3 id="how-to-reconnect-the-left-and-right-pump-air-ultra-ear-buds"><span style="font-size: 16px;">How to reconnect the left and right Pump Air Ultra ear buds?</span></h3><p><span style="font-size: 16px;">In order to reconnect the Pump Air Ultra we need to reset it and pair the left and right together<strong>.&#xA0;</strong>This method is used if you replace a lost ear bud.<strong><br><br></strong>Please turn off Bluetooth on your phone before starting this process.<strong><br></strong></span></p><ul><li style="font-size: 16px;">Place both ear buds in the charging case.</li><li style="font-size: 16px;">Open the charging case lid then press and hold the button in the case for 10 seconds, until the LEDs flash 4 times, then let go of the button.</li><li style="font-size: 16px;">Remove both ear buds from the charging case and place within 10cms of each other and wait about 10 seconds.</li><li style="font-size: 16px;">The ear buds will connect to each other then one bud will flash red/green to signify they are in pairing mode.</li><li style="font-size: 16px;">Re-enable Bluetooth on your phone.</li><li style="font-size: 16px;">You can now search for and pair to the BlueAnt Pump Air Ultra.</li></ul><h3 id="what-is-the-play-time-of-the-pump-air-ultra"><span style="font-size: 16px;">What is the play time of the Pump Air Ultra?</span></h3><ul><li style="font-size: 16px;">The Pump Air Ultra ear buds will last for approximately 8 hrs.</li><li style="font-size: 16px;">The charging case has another 32 hours of play time.</li><li style="font-size: 16px;">The actual time will vary dependent on the volume, type of music and environmental factors.</li></ul><h3 id="does-the-pump-air-ultra-support-multipoint"><span style="font-size: 16px;">Does the Pump Air Ultra support Multipoint?</span></h3><ul><li style="font-size: 16px;">Yes, you can connect to two devices simultaneously.</li></ul><h3 id="how-many-microphones-does-the-pump-air-ultra-have"><span style="font-size: 16px;">How many microphones does the Pump Air Ultra have?</span></h3><ul><li style="font-size: 16px;">The Pump Air Ultra has 6 microphones.</li></ul><h3 id="what-fitting-options-does-the-pump-air-ultra-have"><span style="font-size: 16px;">What fitting options does the Pump Air Ultra have?</span></h3><ul><li style="font-size: 16px;">The Pump Air Ultra has 3 sizes of Comfortseal tips</li></ul><h3 id="how-do-i-control-anc-and-transparency-on-my-pump-air-ultra"><span style="font-size: 16px;">How do I control ANC and Transparency on my Pump Air Ultra?</span></h3><ul><li style="font-size: 16px;">To change between Active Noise Cancelling and Transparency simply tap the left ear bud.</li><li style="font-size: 16px;">Each time you tap the left ear bud it will cycle to the next option.ANC and then Transparency.</li><li style="font-size: 16px;">ANC is on by default when the Pump Air Ultra powers on, with approximately 35dB of Noise Cancellation.</li></ul><h3 id="how-do-i-control-music-on-the-pump-air-ultra"><span style="font-size: 16px;">How do I control music on the Pump Air Ultra?</span></h3><ul><li style="font-size: 16px;">To play music simply tap the right ear bud, to pause simply tap the right ear bud again</li><li style="font-size: 16px;">The Pump Air Ultra also features an in- ear sensor, this means songs will pause when you remove one ear bud from your ear and resume when you place it back</li><li style="font-size: 16px;">To skip forward to the next track, double tap the right ear bud</li><li style="font-size: 16px;">To skip back to the previous track, double tap the left ear bud</li></ul><h3 id="how-do-i-control-calls-on-the-pump-air-ultra"><span style="font-size: 16px;">How do I control calls on the Pump Air Ultra?</span></h3><ul><li style="font-size: 16px;">To answer a call simply tap either ear bud</li><li style="font-size: 16px;">To end the call simply double tap either ear bud</li><li style="font-size: 16px;">To reject a call press and hold either ear bud</li></ul><h3 id="how-do-i-control-volume-on-the-pump-air-ultra"><span style="font-size: 16px;">How do I control volume on the Pump Air Ultra?</span></h3><ul><li style="font-size: 16px;">To increase the volume when music is playing or on a call press and hold the right ear bud. Volume can only be changed when on a call or music is playing.</li><li style="font-size: 16px;">To decrease the volume when music is playing or on a call press and hold the left ear bud. Volume can only be changed when on a call or music is playing.</li></ul><h3 id="how-do-i-use-sirigoogle-with-my-pump-air-ultra"><span style="font-size: 16px;">How do I use Siri/Google with my Pump Air Ultra?</span></h3><ul><li style="font-size: 16px;">To use Siri/Google simply triple tap either ear bud.</li><li style="font-size: 16px;">To cancel Siri/Google simply triple tap either ear bud again.</li></ul><h3 id="how-do-i-power-off-the-pump-air-ultra-without-the-charging-case"><span style="font-size: 16px;">How do I power off the Pump Air Ultra without the charging case?</span></h3><ul><li style="font-size: 16px;">To power off the Pump Air Ultra without the charging case firstly please pause any music that is playing, then press and hold the button on either ear bud for about 6 seconds. the Pump Air Ultra will say &quot;powering down&quot; and both ear buds will turn off.</li></ul><h3 id="how-do-i-power-on-the-pump-air-ultra-without-the-charging-case"><span style="font-size: 16px;">How do I power on the Pump Air Ultra without the charging case?</span></h3><ul><li style="font-size: 16px;">To power on the Pump Air Ultra without the charging case press and hold the button on each ear bud for about 2 seconds. Both ear buds turn on independently.</li></ul><h3 id="how-do-i-pair-the-pump-air-ultra-to-a-new-phone"><span style="font-size: 16px;">How do I pair the Pump Air Ultra to a new phone?</span></h3><ul><li style="font-size: 16px;">To pair the Pump Air Ultra please follow these steps.</li><li style="font-size: 16px;">Pause the music if it is playing by a single tap on either ear bud.</li><li style="font-size: 16px;">Press and hold either ear bud for about 6 seconds until both ear buds say &quot;powering down&quot; and then let go on the buttons.</li><li style="font-size: 16px;">Press and hold the button on one ear buds for about 5 seconds until the ear bud says &quot;Bluetooth pairing&quot;. Let go on the button and search for the Pump Air Ultra on your phone and select to pair.</li><li style="font-size: 16px;">Now press the button on the other ear bud for about 2 seconds and it will power on and connect to the first ear bud.</li></ul><h3 id="how-can-i-get-the-best-possible-bluetooth-connection-with-my-pump-air-ultra"><span style="font-size: 16px;">How can I get the best, possible Bluetooth<sup>&#xAE;</sup> connection with my Pump Air Ultra?</span></h3><p><span style="font-size: 16px;">If your phone is in your pocket and you experience any connectivity issues please try changing to another pocket, preferably front right, or changing the position of your phone as the antenna in the phone may be at the other end, top or bottom, depending on phone model.</span></p><p><span style="font-size: 16px;">If your phone has a case on it, this could also be blocking the Bluetooth<sup>&#xAE;</sup> signal, so see if removing the case solves the issue.</span></p><p><span style="font-size: 16px;">If problems persist please contact us at <a href="mailto:care@blueantwireless.com">care@blueantwireless.com</a>.</span></p><h3 id="my-ear-buds-are-connecting-whilst-in-the-charging-case--why-is-this"><span style="font-size: 16px;">My ear buds are connecting whilst in the charging case &#x2013; why is this?</span></h3><p><span style="font-size: 16px;">When the charging case runs out of charge the Pump Air Ultra turns on and tries to connect to your phone. Please plug in the charging case to stop this occurring. A full charge only takes one hour. If you can&#x2019;t charge your charging case at this time, please press and hold the button on each ear bud until they say &#x201C;powering down&#x201D;.</span></p><h3 id="how-do-i-pair-to-my-smart-watch"><span style="font-size: 16px;">How do I pair to my smart watch?</span></h3><p><span style="font-size: 16px;">Place your Pump Air Ultra into the charging case and turn off Bluetooth<sup>&#xAE;</sup> on your phone. Then go through the Bluetooth<sup>&#xAE;</sup> pairing steps on your smart watch to search for a device to add. Please remove the Pump Air Ultra from the charging case and they will say &#x201C;Bluetooth Pairing&#x201D;. Now select the Pump Air Ultra on your smart watch.</span></p><h3 data-mce-fragment="1" data-sanitized-data-mce-fragment="1" id="what-are-the-pump-air-ultra-ear-tips-made-from-and-do-they-contain-any-latex"><span style="font-size: 16px;">What are the Pump Air Ultra ear tips made from and do they contain any latex?</span></h3><p><span style="font-size: 16px;">The Pump Air Ultra ear tips are made from silicon and do not contain any latex.</span></p><h3 id="can-i-buy-replacement-spare-part"><span style="font-size: 16px;">Can I buy replacement spare part?</span></h3><p><span style="font-size: 16px;">Yes you can, we sell left and right earbuds and charging cases separately.</span></p><h3 id="can-i-use-one-earbud-to-make-calls-and-hear-music"><span style="font-size: 16px;">Can I use one earbud to make calls and hear music?</span></h3><p><span style="font-size: 16px;">Yes, please use either ear bud for Mono use.</span></p><h3 id="are-the-pump-air-ultra-compatible-with-my-phone"><span style="font-size: 16px;">Are the Pump Air Ultra compatible with my phone?</span></h3><p><span style="font-size: 16px;">The Pump Air Ultra &#xA0;should be compatible with most Bluetooth<sup>&#xAE;</sup> enabled phones. The phone needs to support A2DP in order for music playback to work and Handsfree and/or Headset profile in order for calls to work. Generally, all Bluetooth<sup>&#xAE;</sup> devices should be able to connect to most modern phones. Any Bluetooth<sup>&#xAE;</sup> version over 1.2 should be backwards compatible.<br><br></span></p><h3 id="can-i-wirelessly-charge-the-pump-air-ultra-charging-case"><span style="font-size: 16px;">Can I wirelessly charge the Pump Air Ultra charging case?</span></h3><p><span style="font-size: 16px;">Yes, the Pump Air Ultra charging case can be charged wirelessly.</span></p><h3 id="why-is-my-charger-case-not-receiving-power"><span style="font-size: 16px;">Why is my charger case not receiving power?</span></h3><p><span style="font-size: 16px;">Plug the charging case into a 5V 1A power supply using the supplied USB-C cable. If this does not charge your charging case please try another charging cable or another power supply to determine if there is a fault with the cable or power supply.</span></p><p><span style="font-size: 16px;">If you can replicate the same fault using a different USB-C cable and power supply, then please send us an email to <a href="mailto:care@blueantwireless.com">care@blueantwireless.com</a> and we will assist further.</span></p><h3 id="can-i-use-my-pump-air-ultra-with-my-computer-laptop-or-tablet"><span style="font-size: 16px;">Can I use my Pump Air Ultra with my computer, laptop or tablet?</span></h3><p><span style="font-size: 16px;">To use the Pump Air Ultra via Bluetooth with your computer/laptop/tablet your device must support A2DP for music playback.</span></p><p><span style="font-size: 16px;">To use the microphone on the Pump Air Ultra your computer/laptop/tablet must support HFP or HSP.</span></p><p><span style="font-size: 16px;">To check what is supported on your computer please check with your computer/laptop/tablet manufacturer.</span></p><p><span style="font-size: 16px;"><strong>To connect to your Computer/Laptop/Tablet:</strong></span></p><ul><li style="font-size: 16px;">Disable Bluetooth on your phone.</li><li style="font-size: 16px;">Then take either ear bud out of the charging case.</li><li style="font-size: 16px;">The ear bud will say &quot;Bluetooth pairing&quot;.</li><li style="font-size: 16px;">Then on the computer/laptop/tablet add a Bluetooth device and select the Pump Air Ultra.</li><li style="font-size: 16px;">Once the Pump Air Ultra is connected you can take the other ear bud out of the charging case and it will connect to the first ear bud.</li><li style="font-size: 16px;">You can now re-enable Bluetooth on your phone.</li><li style="font-size: 16px;">To switch back to phone use please disable Bluetooth on your computer/laptop/tablet and select the Pump Air Ultra on your phone.</li><li style="font-size: 16px;">Once the Pump Air Ultra is connected to your phone you can re-enable Bluetooth on your computer/laptop/tablet.</li></ul>

Pump Air Ultra FAQ's

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