BlueAnt Standard WarrantyUpdated 6 months ago
At BlueAnt, we stand behind the quality of our products and are committed to ensuring that our customers are satisfied. Below are the details regarding our warranty policy:
Warranty Coverage
All BlueAnt products come with a standard 12-month warranty from the date of purchase or, if later, the date of delivery. This warranty covers any manufacturing defects or issues that occur under normal usage conditions. It does not cover damage caused by improper use, accidents, modifications, or unauthorized repairs. Registering extends the warranty coverage to two years.
What’s Covered Under Warranty:
- Defects in materials or workmanship.
- Internal hardware malfunctions.
- Bluetooth, power, or connection issues related to manufacturing faults.
What’s Not Covered:
- Accidental damage (e.g., drops, water damage beyond IP rating).
- Damage from misuse or modifications.
- Normal wear and tear, such as cosmetic damage (scratches, dents).
- Repairs or modifications performed by unauthorized personnel.
You can find full terms and conditions of the warranty here.
If you encounter any issues with your BlueAnt product within the warranty period, please contact our support team for troubleshooting or to initiate a warranty claim.
How to Claim Your Warranty
- Register Your Product: It's best to register your product on our website. This significantly helps streamline warranty claims.
- Proof of Purchase: You will need proof of purchase to verify your warranty. If you uploaded this during initial registration when you purchased, we will have it on file.
- Contact Support: Reach out to our customer service team with a detailed description of the issue and your proof of purchase.
- Return for Repair/Replacement: Once your claim is approved, we will provide instructions on how to return the product. We will either repair or replace the faulty unit.
Contact Information
For any questions or to start a warranty claim, please reach out to our customer service team at support.blueantwireless.com
