At BlueAnt, we stand behind the quality of our products and are committed to ensuring that our customers are satisfied. Below are the details regarding our warranty policy:. All BlueAnt products come with a standard 12-month warranty from the date of

At BlueAnt, we stand behind the quality of our products and are committed to ensuring that our customers are satisfied. Below are the details regarding our warranty policy:<h4 id="warranty-coverage">Warranty Coverage</h4>All BlueAnt products come with a standard 12-month warranty from the date of purchase or, if later, the date of delivery. This warranty covers any manufacturing defects or issues that occur under normal usage conditions. It does not cover damage caused by improper use, accidents, modifications, or unauthorized repairs. <a href="http://register.blueantwireless.com/" style=" text-decoration: none !important;">Registering</a> extends the warranty coverage to two years.<h5 id="whats-covered-under-warranty">What&#x2019;s Covered Under Warranty:</h5><ul><li>Defects in materials or workmanship.</li><li>Internal hardware malfunctions.</li><li>Bluetooth, power, or connection issues related to manufacturing faults.</li></ul><h5 id="whats-not-covered">What&#x2019;s Not Covered:</h5><ul><li>Accidental damage (e.g., drops, water damage beyond IP rating).</li><li>Damage from misuse or modifications.</li><li>Normal wear and tear, such as cosmetic damage (scratches, dents).</li><li>Repairs or modifications performed by unauthorized personnel.</li></ul>You can find full terms and conditions of the warranty <a href="http://warranty.blueantwireless.com/" style=" text-decoration: none !important;">here</a>.If you encounter any issues with your BlueAnt product within the warranty period, please contact our <a href="http://support.blueantwireless.com/" style=" text-decoration: none !important;">support team</a> for troubleshooting or to initiate a warranty claim.<h4 id="how-to-claim-your-warranty">How to Claim Your Warranty</h4><ol><li>Register Your Product: It&apos;s best to <a href="http://register.blueantwireless.com/" style=" text-decoration: none !important;">register</a> your product on our website. This significantly helps streamline warranty claims.</li><li>Proof of Purchase: You will need proof of purchase to verify your warranty. If you uploaded this during initial registration when you purchased, we will have it on file.</li><li>Contact Support: Reach out to our <a href="http://support.blueantwireless.com/" style=" text-decoration: none !important;">customer service</a> team with a detailed description of the issue and your proof of purchase.</li><li>Return for Repair/Replacement: Once your claim is approved, we will provide instructions on how to return the product. We will either repair or replace the faulty unit.</li></ol><h4 id="contact-information">Contact Information</h4>For any questions or to start a warranty claim, please reach out to our customer service team at <a href="http://support.blueantwireless.com/" style=" text-decoration: none !important;">support.blueantwireless.com</a><img src="https://attachments.gorgias.help/DrQqY7XjmM6L4Wjv/hc/MNVgn6mRre21j8BO/2024101805-12c69df7-f12b-4d81-b11a-d4a819bf5af2-03237975-3281-4454-8649-8f94bc79b338.png" class="fr-fic fr-dib" style="width: 300px;">

BlueAnt Standard Warranty

If you have an issue with your BlueAnt product and the product manual or FAQ are not helping to resolve the issue, please contact our Customer Service team by completing this Technical Support Form. We aim to respond to all enquiries within 1-2 Busin

If you have an issue with your BlueAnt product and the product manual or FAQ are not helping to resolve the issue, please contact our Customer Service team by completing this <a href="https://blueant.com.au/pages/customer-support" style=" text-decoration: none;" title="Form">Technical Support Form</a>.We aim to respond to all enquiries within 1-2 Business days. If you have not received a response, please check your Junk/Spam mail folder.Please see the steps we will follow below.Step 1.BlueAnt receives the customer&apos;s email and clarifies whether the issue is a connection issue or a hardware issue.Step 2.For connection issues the customer will be guided through the connection process by the BlueAnt team. Almost all such issues will be resolved at this point.If the issue is still unresolved or deemed a hardware issue, BlueAnt will check the customer&apos;s Proof Of Purchase (POP), confirm that the device is still within the warranty period, and then proceed to issue a replacement device (if appropriate).Step 3.BlueAnt may require the customer to return the current BlueAnt device prior to the shipment of a replacement device.Step 4.Devices found to be faulty will be replaced. Non-faulty devices are returned to customer.

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