Can I cancel or change my order?Updated 4 hours ago
Please ensure all details are correct before completing checkout.
As we automatically send orders through to our Warehouse for fulfillment we are unable to change or cancel orders after they have been placed.
Incorrect delivery address
If your order has already been dispatched, you may be able to request a redirection directly with the delivery carrier (where available). Carrier options, timeframes, fees, and restrictions may apply.
If you no longer want the item
If you change your mind after placing an order, you’re welcome to return the item once it arrives, in line with our Returns Policy.
Items must be:
- Unused and in original condition
- Returned within the eligible return period
- Include all original packaging and accessories
Refunds are issued back to the original payment method once the return has been received and inspected.
Australian Consumer Law
Nothing in this policy limits any rights you may have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded. If a product is faulty or does not meet consumer guarantees, you may be entitled to a remedy under the ACL.