ORDER MANAGEMENT
Information about placing orders with BlueAnt, including order confirmation, changes, cancellations, and delivery-related enquiries.
Can I cancel or change my order?
Please ensure all details are correct before completing checkout. As we automatically send orders through to our Warehouse for fulfillment we are unable to change or cancel orders after they have been placed. Incorrect delivery address. If your order
How do I track my order?
Once your order has been processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number into our trac
What do I do if I receive the wrong item,something is missing or damaged in my order?
We are sorry to hear something was wrong with your order. Please report your order issue to our team and Include the name of the missing item(s), please include your order #.Please double-check the package for any notes or packing slips that indicate
My order was marked delivered but it’s not here.
Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the shipping address of your order (in the order confirmation email) to ensure it’s headed to the right loc
What is your shipping policy?
WHERE DO WE DELIVER?. We deliver Australia wide. We aim to ship all products within 2 business days.Please allow up to 7 business days for delivery. We are currently unable to deliver Internationally. WHAT ARE THE SHIPPING COSTS?. Complimentary shipp
How do I make a return?
If the reason for return is due to an incorrect delivery please email our customer service team on our Technical Support Form. If you have an issue with your BlueAnt product and the product manual or FAQ are not helping to resolve the issue, please c