One earbud is louder than the otherUpdated 6 months ago

If you notice that one earbud is louder than the other, it could be caused by a few different factors. Here are some common reasons and solutions to help resolve the issue:

1. Dirt or Debris Blocking the Speaker

Possible Cause:

• Earwax, dust, or other debris may be blocking the speaker grille, reducing the volume in one earbud.

Solution:

• Gently clean the affected earbud using a soft, dry cloth or a small brush. You can also use a cotton swab lightly dampened with rubbing alcohol to clean the speaker grille. Make sure the earbud is completely dry before using it again.

2. Audio Balance Settings

Possible Cause:

• Your device may have the audio balance adjusted to favor one side over the other.

Solution:

• Check the audio or accessibility settings on your device and make sure the audio balance is centered. Adjust the balance if necessary to ensure both earbuds receive equal sound output.

3. Bluetooth Connection Issue

Possible Cause:

• A weak or unstable Bluetooth connection may cause sound imbalances between the earbuds.

Solution:

• Disconnect and reconnect the earbuds to your device. You can also try resetting the earbuds to their factory settings and pairing them again. If the issue persists, move closer to the device to ensure a stronger Bluetooth connection.

4. Battery Imbalance

Possible Cause:

• One earbud may have a lower battery level, causing it to produce less sound than the other.

Solution:

• Place both earbuds back in the charging case and ensure they are fully charged before using them again. If one earbud consistently loses charge faster, it may indicate a battery fault.

5. Physical Damage

Possible Cause:

• One earbud may be damaged from impact, water exposure, or other physical issues.

Solution:

• Inspect the earbud for any signs of damage. If it appears to be damaged, contact our support team for possible repair/replacement options.

By following these steps, you can usually resolve the issue of one earbud being louder than the other. If the problem persists, it may be best to reach out to customer support for further assistance.