Buds lost connection to each other?
If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them...
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Troubleshooting Earbuds
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Only one of my buds is working
If only one of your earbuds is working, it may be due to one of the following reasons:.
One earbud is louder than the other
If you notice that one earbud is louder than the other, it could be caused by a few different factors. Here are some common reasons and solutions to help resolve the issue:. By following these steps, you can usually resolve the issue of one earbud be
One or both earbuds seem to have lost volume
If you notice a significant drop in volume on one or both earbuds, it could be due to various reasons. Below are some common causes and solutions to help you restore the sound levels. By following these troubleshooting steps, you can usually resolve
What's this about an MFB? I can't find a button on my earbuds!
If you’ve come across instructions mentioning an "MFB" (Multi-Function Button) but can’t seem to find a physical button on your earbuds, don’t worry. Most of our earbuds are designed with touch-sensitive controls, which function like buttons but with
Only one of my buds seems to be charging
If one (or both) of your earbuds has stopped charging, it could be due to one of the following reasons:.