Pump Air - Re-Sync InstructionsUpdated 7 months ago

How to Re-Sync the Left and Right Pump Air Earbuds?

If your earbuds become disconnected from each other and show up as two separate devices on your phone, or if you are replacing a lost earbud, follow these steps to re-sync them:

• Please plug the charging case in to charge and place both Pump Air 2’s into the charging case.
• Make sure your Pump Air 2 ear buds are both charged.
• Delete the Pump Air 2 pairing from your phone and then turn Bluetooth^® off on your phone.
• Take the Left Pump Air 2 and place it in your ear, press and hold the button until the ear bud says “powering down” and let go of the button. Now press and hold the button again until the ear bud says “Pair me” then left go of the button. The light should be flashing blue rapidly. Place the left ear bud in front you, not in the case.
• Take the Right Pump Air 2 and place it in your ear, press and hold the button until the ear bud says “powering down” and let go of the button. Now press and hold the button until the ear bud says “Pair me” then let go of the button. the light should be flashing rapidly. Place the right ear bud near the left ear bud.
• The Pump Air 2's will now reconnect the left and right hand sides. This may take up to 1 minute. The lights will stop flashing rapidly when they have connected to each other.
• If they do not connect to each other then please start this process again.
• After they have reconnected place the Pump Air 2's back into the charging case.
• Now turn Bluetooth^® on your phone back on and search for devices.
• Take just the right Pump Air 2 ear bud out of the charging case and select the Pump Air 2 on your phone.
• After the right ear bud has connected to your phone please remove the left ear bud form the charging case and it will automatically connect to the right one.

Now you should be able to listen to music on both ear buds again.