Find solutions to common issues and get step-by-step guidance to resolve any problems you may encounter with your Soundblade.

Soundblade Troubleshooting

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Only one of my buds is working

One earbud is louder than the other

One or both earbuds seem to have lost volume

What's this about an MFB? I can't find a button on my earbuds!

Only one of my buds seems to be charging

Pump Air - Re-Sync Instructions

Pump Air 2 - Re-Sync Instructions

Pump Air ANC - Re-Sync Instructions

Pump Air Epic - Re-Sync Instructions

Pump Air Lite - Re-Sync Instructions

Pump Air Lite2 - Re-Sync Instructions

Pump Air Nano - Re-Sync Instructions

Pump Air Pro - Re-Sync Instructions

Pump Air Ultra - Re-Sync Instructions

Pump Air X - Re-Sync Instructions

Pump Air X2 - Re-Sync Instructions

Pump Air ANC2 - Re-Sync Instructions

Buds lost connection to each other?

Troubleshooting Earbuds

No audio output from the Soundblade

Soundblade USB connectivity issues

Soundblade - I can see two Bluetooth devices, which one do I connect to?

Do I need an app to connect to the Soundblade via BT?

Soundblade voice prompts are too LOUD!

How to turn OFF Soundblade voice prompts

Soundblade volume too LOUD on lowest volume setting

Soundblade - Low volume or varying volume across applications

Soundblade stays ON, even when I turn OFF my PC

XT100 / XT120 Soundbar Firmware

X5i Firmware

Soundblade - How to check your current firmware version

Soundblade - How to update your firmware

Soundblade - Firmware Release Notes

Soundblade Firmware

Firmware Updates & Apps

BlueAnt Standard Warranty

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Warranty & Returns