Find solutions to common issues and get step-by-step guidance to resolve any problems you may encounter with your Soundblade.
Users may experience a situation where there is no audio output from the Soundblade, even though it appears to be properly connected. Check input mode:. Adjust volume settings:. Confirm device connection:. Check Bluetooth pairing:. If the issue persi
Users may encounter problems with the Soundblade not being recognized by a computer or other devices when connected via USB. Check audio output settings:. Ensure the Soundblade is set as the default audio output device:. Windows users:. Right click o
If the Soundblade shows up as two devices on an Android phone, select the one with the headphone symbol. If you only see one device with the tablet symbol, hit "scan" again, and the second device should appear. Please note that it may take a few minu
No, to simply play music and send audio, you do not need an app. You can connect directly from your device’s Bluetooth settings. Simply turn on Bluetooth on your device, search for available devices, and select the Soundblade to pair. However, the my
Some users may find the voice prompts on the Soundblade too loud when powering on, pairing, or switching inputs. This was a known issue with earlier firmware versions. As of firmware version 1.3, the output level of the voice prompts was reduced, and
Some users may wish to disable the voice prompts on the Soundblade, including BlueAnt's signature turn-on "didgeridoo" sound. As of firmware version 1.3, the output level of the voice prompts was reduced, and a method to disable the prompts altogethe
Some users may find that the Soundblade’s volume is still too loud, even when set to the lowest possible volume. This issue was caused by a firmware bug in the Soundblade’s initial production release (version 0.0), where the volume control did not pr
Users may experience low or varying volume levels when using the Soundblade across different applications (e.g., music players, games, streaming services). Different volume settings in apps: Many applications have independent volume controls that can
If your Soundblade remains ON after turning off your PC, it may be related to your firmware version. The auto-wake feature, introduced in firmware version 2.0, allows the Soundblade to turn ON and OFF with your PC when connected via USB. This feature